Overview

Our refund policy lasts 30 days. If 30 days have passed since your purchase, unfortunately, we cannot offer you a full refund.

To be eligible for a refund, your item must be:

  • Unused and in the same condition that you received it.
  • In its original packaging.
  • Accompanied by a receipt or proof of purchase.

Non-Refundable Items
Several types of items are non-refundable, including:

  • Perishable goods (e.g., food, flowers).
  • Intimate or sanitary products.
  • Hazardous materials or flammable liquids/gases.
  • Gift cards.
  • Downloadable software products.
  • Some health and personal care items.

Partial Refunds (if applicable)
Only partial refunds may be granted in these cases:

  • Items showing obvious signs of use.
  • Opened CDs, DVDs, software, or vinyl records.
  • Items that are not in original condition, damaged, or missing parts due to reasons not caused by us.
  • Items returned after the 30-day window.

Refund Process
Once your return is received and inspected, we will notify you via email regarding the approval or rejection of your refund.

  • If approved, the refund will be processed to your original payment method within a few days.
  • If rejected, no refund will be issued.

Late or Missing Refunds
If you haven’t received your refund:

  1. Check your bank account again.
  2. Contact your credit card company.
  3. Contact your bank—processing times may vary.
  4. If you’ve done all this and still have not received your refund, please contact us at faslaindia@gmail.com.

Sale Items
Only regular-priced items are eligible for refunds. Sale items are non-refundable.

Return Shipping
To return your product, mail it to:
📍 [Insert Physical Address Here]

  • Customers are responsible for return shipping costs.
  • Shipping costs are non-refundable.
  • If a refund is granted, return shipping charges will be deducted.

For high-value items, we recommend using a trackable shipping service or purchasing shipping insurance. We do not guarantee receipt of returned items.

Contact Us
📞 +91 90163 11017
✉️ faslaproducts@gmail.com